Terms & Conditions

Welcome to Caleb Room. By placing an order with us, you agree to the following terms and conditions that govern our services, deliveries, returns, and overall customer experience.

1. Order Placement

All orders must be placed through our official ordering process. Once your order is confirmed, you will receive an email with the order details and estimated delivery time. Please ensure all information provided is accurate to avoid delays.

2. Payment Method

We accept Cash on Delivery (COD) only. Payment must be made in cash at the time of delivery. We do not accept online payments, bank transfers, or card transactions.

3. Order Processing Time

Orders are typically processed within 2 to 4 business days. You will be notified once your order is dispatched.

4. Delivery Policy

We deliver worldwide using trusted courier services. Local deliveries usually take 3 to 5 business days, while international deliveries may take 7 to 15 business days, depending on location and customs processes.

Please ensure someone is available at the delivery address to accept the order and make the cash payment. Failed delivery attempts may result in rescheduling or order cancellation.

5. Return Policy

You may request a return within 7 days of receiving your order. Returned items must be unused, in original condition, and accompanied by proof of purchase. Custom or final sale items are not eligible for return.

To request a return, email [email protected] with your order number and reason for return.

6. Refund Policy

Refunds are issued in cash only. Once the returned item is received and inspected, your refund will be processed within 5 to 7 business days. We will contact you to coordinate the refund method, depending on your location.

7. Cancellations

Orders may be cancelled within 24 hours of placement, provided they have not already been processed for shipping. Contact us immediately at [email protected] if you wish to cancel.

8. Product Availability

All items are subject to availability. In the event of an out-of-stock item after order confirmation, we will notify you promptly and offer an alternative or a full cash refund.

9. Customer Support

For any questions regarding your order, delivery, or general assistance, you can contact us at:
[email protected]

We are committed to providing you with a smooth and satisfying shopping experience.